Contact: Deborah Johnson, MBA, MPH, PMP
Office: (678) 520-0080
Mobile: (678) 520-0080
Best Patient Experience Consulting equips medical facilities to become the best in class, by helping them deliver an absolutely awesome patient experience. We work directly with the leaders that are accountable for “setting the bar” for healthcare delivery at their sites.
We first help our clients visualize the markings of an exceptional patient journey. Our key areas of focus are: person-to-person interactions, the physical environment, and process flow.
Next, we collaborate to create a sustainable plan for a best in class patient experience. Finally, we work together to execute the plan within the desired time frame, scope and budget.
Our clients are hospitals, ambulatory surgical centers, doctor’s offices, urgent care centers and nursing homes.